Join Us In The Canton, Ohio Area

Design Coordinator Job Description

Leverage your “people person” skills as a Design Coordinator with Bob & Pete’s Floors! Utilizing the marketing and support of the Bob & Pete’s Floors team, you will build relationships to find project solutions for our customers. Whether a backsplash or an entire home of flooring, you will help find the products and designs to suit each customer’s needs. Personal marketing and a passion for networking are essential for this gratifying role!

Job Details:

• Responsible for waiting on customers in the showroom
• Follow sales rotation established by the sales manager
• Answer phones and all customer inquiries through these calls
• Sales shall be generated individually and in a timely manner using the professional, creative, and corporate procedures and policies established by Bob and Pete’s Floors
• Utilizing the Floor Manager computer system to manage all customers and transactions
• Create “Request Measurement” and “Sample Request” forms
• Create quotes
• Provide detailed notes regarding the customer and any decisions or transactions
• Complete the “In home” design call, which includes designing, qualifying, and estimating the project inside the customer's home
• Manage and follow up on all measurements handled by an estimator and samples ordered to make sure they are completed properly
• Calling customers with quote details, then faxing, emailing, and mailing customers quotes if requested
• Responsible for tracking customer and quote information and reporting weekly
• Enter new and return customers accurately on Customer Tracking form
• Close all sales by turning quotes into sales agreements and accepting deposit
• Responsible for the accuracy of the sales agreement in making sure the final selection of products, style, colors, dimensions, and labor estimated are all reported accurately and are complete
• Responsible for accepting deposits for the job and entering them properly into the Floor Manager
• Responsible for entering and getting approval of financial applications if appropriate
• Assembling thank you notes for Inspect/Collect folders once invoiced and inspection scheduled.
• Responsible for daily follow-up:
  Follow up with your customers daily, including samples and pending quotes
  Print “Late Sample” report and track weekly by making phone calls to customers who have samples over seven days
• Go through the “samples” shelf monthly to make sure samples are accounted for and called on
• Responsible for showroom organization and samples
• Will be named a captain or assistant to a showroom to make sure it is organized and marketed properly
• Keep the overall showroom organized and keep all samples put away in their proper place
• Responsible for any other tasks or assignments assigned to them by the sales manager or management

Pay Structure for Full-Time and Part-Time Design Consultants:

• Residential and Commercial Sales: commission-based salary paid bi-weekly
  sales teports
• Bob and Pete’s Floors will provide weekly reports to each design consultant showing their weekly sales, invoiced sales, and set commissions.

To apply: Email your resume and cover letter to Bob Pireu at bob@bobandpetesfloors.com